HOSPITALITY TECHNOLOGY ADVISORY & PROJECT MANAGEMENT

Technology decisions that protect hotel performance, guest experience and asset value.

FAEY Consulting provides independent advisory and project management services for hotel investors, operators and brand representatives across information technologies, low-voltage systems, guest technologies, operational software and integration processes. We help reduce opening risk, align brand standards with investment realities and support a sustainable transition into operation.

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WHY FAEY

FAEY Consulting is not a product or license reseller. We act on behalf of the investor and the operating team, assessing technology decisions according to actual needs, operational requirements, brand expectations and long-term investment value.

Technology should not be managed as a cost center.
It should be governed as a business asset that affects opening success, guest satisfaction, operational continuity and long-term asset value.

Future • Advisory • Excellence • Yield

One independent advisory approach built around four principles.

FAEY connects future-oriented planning, independent advisory, delivery excellence and measurable business yield into one decision framework.

Future

Technology decisions planned for long-term business value.

Advisory

Independent owner-side guidance before critical commitments.

Excellence

Standards, delivery quality and operational reliability.

Yield

Technology choices connected to measurable business outcomes.

Three disciplines behind better hotel technology decisions.

FAEY makes technology risk visible early, aligns stakeholders and prepares systems and teams for operational use.

Investor-Side Independence

Vendor recommendations can blur actual needs with sales objectives. FAEY represents the investor and operating team, not product or license sales.

Opening Risk Management

A poorly planned technology scope can create last-minute revisions, additional hardware and license requirements, integration issues and costly decisions under opening pressure.

Brand Standards with Budget Control

Brand expectations are interpreted correctly so mandatory requirements are met without exposing the investor to unnecessary cost.

Operational Readiness

Systems are not considered complete until departments can use them effectively, support plans are clear and the hotel can operate sustainably after opening.

WHO WE SERVE

For hotel decision-makers who need clarity before committing capital.

FAEY supports the stakeholders responsible for technology decisions before cost, delay or operational risk appears.

OWNERS Owners & Investors

Understand technology risk, CAPEX exposure, hidden scope gaps, vendor dependency and long-term operating cost before decisions become expensive surprises.

OPERATORS Operators & Hotel Groups

Align systems with real hotel workflows, departmental readiness, brand requirements and post-opening support needs.

BRANDS Brand Representatives

Support interpretation of technology standards, opening readiness, compliance expectations and operational handover.

PROJECTS Developers & Pre-Opening Teams

Define the technology scope early, coordinate suppliers, reduce opening risk and ensure systems are ready before the first guests arrive.

SELECTED OUTCOMES

Technology decisions should create measurable business value.

We connect business expectations, operational workflows, technical requirements and vendor accountability through a structured advisory process.

Reduced Risk Identify system, vendor, infrastructure, integration and compliance risks before they become opening-week problems.

Clearer Decisions Support CAPEX and OPEX decisions with structured assessments, technical requirements and practical roadmaps.

Vendor Control Clarify scope, responsibilities, SLAs, acceptance criteria and implementation dependencies before contracts are signed.

Opening Readiness Support testing, commissioning, handover, training and support-model validation before systems affect guests or operations.

TECHNOLOGY DECISION SUPPORT

Structured guidance for decisions that affect cost, risk and asset value.

Technology Strategy & Roadmap

Current-state assessment, IT operating model review, investment planning, standardization and technology roadmap development.

Technical Specification & RFP Advisory

Requirement definition, tender documentation, vendor shortlisting, proposal comparison, scoring, BOQ validation and implementation risk review.

PMS, POS & Core Hotel Systems

Workflow mapping, system selection, integration requirements, reporting needs and go-live readiness for PMS, POS, ERP, CRM and RMS.

Network, Wi-Fi, HSIA & Infrastructure

LAN/WAN design, VLAN segmentation, guest Wi-Fi, HSIA, firewalling, redundancy, backup, monitoring and server infrastructure requirements.

IPTV, A/V & Guest Technology

Guest room technology, IPTV, casting, meeting room A/V, event spaces, digital signage, wayfinding and user experience alignment.

Cybersecurity, Compliance & Risk

Security baseline assessment, identity controls, backup readiness, supplier access, KVKK/GDPR alignment and incident readiness.

Brand Standards & Opening Risk

Brand checklist interpretation, compliance mapping, stakeholder coordination and opening-risk mitigation.

Post-Opening Operability

Documentation, training, support model, authorizations, license management and long-term maintenance planning.

FOCUSED SECTORS

Advisory for hotel investments and operational assets.

HOTELS Hotel Investments

Technology advisory for new hotels, renovations, rebrandings and operational improvement projects.

PRE-OPENING Opening Projects

Technology master planning, vendor coordination, commissioning and go-live readiness.

OPERATIONS Operating Hotels

Stabilization, modernization, vendor accountability and post-opening operability reviews.

DUE DILIGENCE Asset Reviews

Independent review of hotel technology assets, contracts, infrastructure condition, compliance gaps and hidden cost exposure.

START HERE

Need clarity before your next hotel technology decision?

Whether you are preparing a hotel opening, reviewing a technology investment, comparing vendor proposals or aligning with brand standards, we can help define the right next step.

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